Monday, March 24, 2008

Attitudes and Perspectives That Serve You and Your Customer

The “mother of all business questions is “What leads to high performance?” Clearly one big thing that creates high performance is quality of thoughts and thought processes. Simply put, there are attitudes, perspectives,ways of thinking and subjects of thought that will make great things happen in your life. Conversely there are ways of thinking and subjects of thought that will attract negative circumstances.

Personally, I don’t believe that your attitude makes things happen mystically or meta-physically although I do believe there is a spiritual connection to your thought life. I would even argue that there are some significant dangers to the recent release of The Secret which continues to sell briskly in bookstores all over the country. Thinking makes things happen both good and bad because your thoughts are what generate your actions. The quality of your actions generate the quality of your life. But thought always precedes action. Sometimes it doesn’t precede it by much but it always does.

Optimism drives action because if you don’t believe something is possible you won’t put out the needed level of effort. Creative thinking opens up a whole world of possible actions increasing the chances that one will work. Enthusiasm makes sustained action possible because it increases energy level. In fact, increased energy level and resulting sustained action is a positive benefit of almost all constructive thought processes.

Some, maybe much of the benefits of thinking productively is biochemical. Cognitive scientists estimate that on average we each have around 60,000 thoughts a day or 1 thought per 1.44 seconds. These thoughts send biochemical impulses through out the body. These biochemical changes have dramatic impact on our emotions, state, and how we feel. They impact what kind of sensations we experience in our body.

As we finish off March and move into the month of April, I want to post on several of these perspectives that lead to performance. I may look at close to 30 strategic thought processes that will help you succeed as a servant salesperson. Then I want to look at several different ways of installing them into your life and business. It does absolutely no good to own a great computer program if you leave it on the shelf uninstalled. Similarly you will have to install each of these perspectives with great intention. Most programs also come with the capacity for updates. Don’t settle for a 1.0 version of an attitude or perspective when the 4.0 version is available.

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